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Customer Service

In a continuing effort to provide our insureds and agents with the highest level of customer service, we have thoroughly trained our customer service representatives and implemented state of the art communication technology to provide you with the services you're looking for.

"The service was excellent. I was told what number to call, and when I called the number the customer service rep was very personable, friendly, and helpful."

Dave
Buffalo, NY
  • Available 24 hours a day, 7 days a week.
  • Highly qualified representatives available to answer all of your questions.
  • Convenient options made available through our website or by phone to better serve you.

 

Look at What You Can Do:

  • Make a credit card or checking account payment.
  • Report a claim.
  • E-mail a customer service representative.
  • Receive a call back - you select the time.

Call a representative today at 1-888-234-6926.

   

Copyright New York Central Mutual Fire Insurance Company
1899 Central Plaza East, Edmeston, NY 13335
Customer Service: 1-888-234-6926
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