Auto On Call

New York Central Mutual policyholders automatically have the opportunity to participate in the AUTO ON CALL Accident Towing Program.
Participation is voluntary and you are under no obligation to use this benefit. However, if you should have an accident, using this program can streamline the claim process, help New York Central resolve your accident claim more quickly and result in fewer upfront expenses paid by you.
 

What To Expect

  • Our Company Representative will arrange to have your vehicle towed to any destination you choose - or to a repair facility that works directly with NYCM to assess the damage and approve the needed repairs.

Commonly Asked Questions and Answers

How do I benefit from AUTO ON CALL?
  • No out of pocket towing or storage charges 
  • Faster vehicle repairs
  • Quicker accident resolution and less inconvenience

 

What if a tow truck was already ordered?

  • AUTO ON CALL can help provide you a list of near-by facilities that work with NYCM.
  • Even if a tow service was ordered,  you can still have your vehicle towed to a facility of your choice.

 

 

What if I know where I want to go?
  • AUTO ON CALL will tow your vehicle to any facility you choose.
  • Representatives will only offer suggestions should you wish to deal with a NYCM recommended shop

When should I call AUTO ON CALL?

  • After you have made sure everyone is safe.

 

AUTO ON CALL - It's another way New York Central Mutual is always on call for you!
Toll Free, 24 Hours a Day, 365 Days a Year.
1-888-234-6926