Payment and Billing Help

Email: accountstatus@nycm.com

Note: Please include your policy number for quicker assistance.

Claims Help

Email: claimservices@nycm.com

Note: Please include your claim file number when inquiring about a previously reported claim.
To report a new loss, please call
800-234-6926, 24-hours-a-day.

Insurance Coverage Help

Email: insuranceproducts@nycm.com

Note: Please include your policy if applicable.

Report Insurance Fraud

To anonymously report fraud, call the NYCM Insurance SIU at 888-ALERTUS
(888-253-7887).

Website Help

Email: webmaster2@nycm.com

Note: Please include your policy if applicable.

Human Resources

Email: HResource@nycm.com

Note: If this is a question regarding employment opportunities, please be sure to check out the Careers page first.