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Contact Information

Payment and Billing Help

Email: accountstatus@nycm.com

Note: Please include your policy number for quicker assistance.

Claims Help

Email: myclaim@nycm.com

Note: Please include your claim file number when inquiring about a previously reported claim.
To report a new loss, please call 800-234-6926, 24-hours-a-day.

Insurance Coverage Help

Email: insuranceproducts@nycm.com

Note: Please include your policy if applicable.

Report Insurance Fraud

To anonymously report fraud, call the NYCM Insurance SIU at 888-ALERTUS (888-253-7887).

Website Help

Email: customerservice@nycm.com

Note: Please include your policy if applicable.

Human Resources

Email: HResource@nycm.com

Note: If this is a question regarding employment opportunities, please be sure to check out the Careers page first.

Locations

Edmeston

1899 Central Plaza East
Edmeston, NY 13335
800-234-6926

Canajoharie

PO Box 385
Canajoharie, NY 13317
800-234-6926

Sherburne

P.O. Box 737
Sherburne, NY 13460
800-234-6926

Buffalo

3815 California Rd
Orchard Park, NY 14127
800-234-6926