NYCM Insurance Mobile App
Using the camera on your mobile device, scan the QR code to download today.
Access your account from anywhere at anytime
We know that outstanding service and support are paramount to our customers. With the NYCM Insurance Mobile App, we offer policy convenience at your fingertips.
Report a claim digitally
Using the NYCM Insurance Mobile App, customers can report their home or auto claim, track the status, view in-network auto repair shops, and receive claim payment updates. We want to make the process of reporting and tracking a claim as seamless as possible, offering a greater sense of control by allowing customers to choose how they want to interact with us throughout the life of their claim.
Manage payments
Managing your payments through the NYCM Insurance Mobile App has never been easier! Through the app, you can make a payment, view payment history, set up payment reminders, and review billing statements.
Store ID cards and other important policy documents
With the NYCM Insurance Mobile App, your ID cards are always stored and ready when you need them. View and download your insurance ID cards and other important documents to your device for quick and effortless access.
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Frequently asked questions
Do I need to have an account to use the app?
Yes, you will need to create a My Account here if you do not have one. Then log in on the app using your credentials from My Account.
How do I pay my bill?
You have two options to make a payment. The first option is to be logged in to My Account from the Mobile App where you will see all policies you have added to My Account along with due dates and amount due. You can use your stored payment method (if you have previously set it up) to make your payment.
The second option is when you are not logged in to My Account, you can pay your bill as soon as you open the app. Simply enter the details of the payment method and which policy you will be paying on.
Can I download my ID cards in case of limited connectivity?
Yes! You will have the option to view your ID cards as a PDF and download the PDF to your device for easy access.
What if I have a question about My Account?
If you have questions about your My Account on the NYCM Mobile App, please contact us 24/7 at
1-800-234-6926 or visit nycm.com from 9:00 AM - 7:00 PM to send a chat message to our customer service team.
My app doesn't have the latest features, what should I do?
Ensure your app is updated.
Apple Users: Note that most apple devices automatically update apps. However, if you have that feature disabled, visit your Apple App Store, search for NYCM Insurance and select update.
Android Users: Visit the Google Play Store, search for NYCM Insurance App, and select update.