About NYCM Insurance
Dianafrom Oneonta, NY
I wanted to let you know what helpful and courteous employees that you have working for your business. Your employees answered ALL of my questions, and were very professional. No matter who I talked with, everyone was very thoughtful and courteous. I appreciated their help more than I could ever express in words.
Susanfrom Kings Park, NY
...I just wanted to express my gratitude for the manner in which my claim has been handled thus far. While I hope I never have occasion to need to actually make use of my homeowners insurance, it is wonderful to know there are good people behind me.
Travis & Ashleyfrom New Berlin, NY
Another huge thank-you to NYCM, not only for being a great insurance company during a time of need, but for the rapid response to our needs and personal touch... You put us at ease, during a very tough time. You do not get service like that from just any insurance company. Thank you!!!!
Patriciafrom Cuba, NY
Thank you for your prompt, professional, and courteous help... The care and consideration I was given was so wonderful. Thanks again.
Dennisfrom Cheektowaga, NY
I don't think I've ever seen better teamwork. The red carpet treatment was awesome and appreciated. The collision work: Magnificent!
Janisfrom Buffalo, NY
THANK YOU for the wonderful service. I was very appreciative of the vehicle repair referral. I cannot thank NYCM enough.
Brianfrom Youngsville, NC
I am writing to express my gratitude to your company for the swift handling of my vehicle being repaired. The entire process I experienced with your company was stress-free. You were very helpful and quick to help resolve the claim the best you could. Thank you very much!
Reinald & Lindyfrom Marcellus, NY
We would like to extend our sincere thanks to your company and special thanks to the representatives who dealt with us....these people offered compassionate and professional services that greatly offset the burden of this ordeal. Thank you so much.
Phyllisfrom Shokan, NY
Thank you for your assistance with dealing with the difficulties of car accidents - They're traumatizing and costly. I really appreciate your making the process easy under the circumstances.
Brucefrom Roslyn, NY
Thank you for all the wonderful work in settling my claim. It was a terrible experience in my life. Your staff was wonderful settling all my fears. Kudos to all.
Michaelfrom Buffalo, NY
Thank you, thank you. I know that there are many dedicated people in this world and you are one of them. Thank you with one big hug you deserve my esteem and my love.
Dawnfrom Worcester, NY
I would like to thank NYCM for taking care of everything so wonderfully... I was talking with one of our DMV Fraud Investigators. He was asking me how I was doing and then said, "I guess you're having to fight with the insurance company to make payments." I said, "No, New York Central is just wonderful about everything." He said, "Oh, you have a local company. Yes, they are better." Again, thank you so much.
Cherylfrom Saugerties, NY
I just wanted to say thank you for the prompt resolution to our claim... We truly appreciate how easy you made our first claim and hopefully our only. Thank you.
Kennethfrom Glen Aubrey, NY
I just wanted you to know how thoroughly pleased I have been with NYCM Insurance in every respect in dealing with this incident. Everything was punctual and fair. I think at times I got overly engaged and the folks at NYCM were always courteous and took the time to hear me out.
Maryannfrom Hyde Park, NY
I wanted to extend my personal gratitude to you and New York Central Mutual Fire Insurance Company and your Adjuster for the professional and rapid response in handling my recent accident claim... It has also been my pleasure to have worked with you direcly talking and walking me through the process. I will highly recommend your company to all my friends and colleagues.
Bettyfrom Hyde Park, NY
Thank you for your excellent service and your kindness on the phone.
Patriciafrom Depew, NY
I wanted to thank you for processing my request... I sincerely appreciate your kindness.
Bernicefrom Troy, NY
Testimonial about snow and ice damage: I am writing... to commend nycm for the prompt response to my claim. The timely notifications from your office and the courteous and professional attention of your claim representative ... were very much appreciated, Thank you again.
Johnfrom Niagara Falls, NY
... was friendly, efficient and seemed to genuinely care about my situation and how you all could minimize my inconvenience. I have not been this impressed by his level of customer service on a long time. Very impressive. Thanks again...
Karenfrom Hamlin, NY
I appreciate your efficiency and fast response in resolving the issue and expediting the check. At this point, being well into the semester he really needed his laptop back and you were instrumental in making that happen. A big thank you from an appreciative Mom and very pleased NY Central Mutual customer!
Lorifrom North Tonawanda, NY
All aspects were handled with the upmost professionalism and with a caring attitude - very refreshing in these days & times! Great customer service - You guys get it! Thank you all for your efforts.
Kathyfrom Stony Point, NY
I just wanted to thank you for all the work and help you gave me while my mom was going through this terrible time. You were an angel to me, which was so needed. I am so grateful.
Beverlyfrom Oswego, NY
I just want you to know that I appreciate how efficient and helpful you are. It's always a pleasure to speak with you. Thank you for putting a friendly face on insurance. I'd recommend NYCM in a heartbeat.
Annfrom Niagara Falls, NY
I would like to thank everyone at New York Central Mutual who have assisted me with this accident. As I previously indicated this is my first experience with an auto accident and was unaware of what to expect. Everyone from my local agent to all the representatives who handled my claim at your office were very kind and patient with me and all my questions.
Frankfrom Buffalo, NY
Sometimes in life, and certainly as customers, we feel like we don't receive the personal attention we deserve. Especially in a time of need, in this case involving an accident, one can feel lost and distressed. However I felt that I had someone on my side who was willing to take the time to make sure I felt secure and confident about every decision along the way.
Daniellefrom Hamilton, NY
Thank you, most sincerely, for your speedy and thoughtful attention to my claim. I have never before gotten such service in my entire history of holding insurance. Your acts were most appreciated.
Angelafrom Gansevoort, NY
Thank you for taking the extra step to facilitate easier internet access to our policies for me. I appreciate your prompt, knowledgeable, and considerate attention to my inquiry. Quality customer service is a rare treat these days!
Kellyfrom Schenectady, NY
I just wanted to say thank you and commend your staff for always being so friendly and helpful. Never have I encountered such pleasant staff members from any company that I have dealt with. Even when I had to make a late payment, your staff was nothing but friendly and understanding. Just wanted to let you know that you all do a great job. I couldn't have picked a better insurance company. Thanks again.
Reneefrom Elma, NY
Thank you & every other individual who handled my insurance claim. They say you don't know whether or not you have good insurance until you have to use it. I guess that's true. Thank you, thank you, thank you!
Tammiefrom Port Jervis, NY
I love your insurance and you guys are fantastic. Keep up the good work!